Privacy Policy

Information We Collect

• Account information: name, email address, company name and billing details when you create an account.
• Tour content: panoramic images, media files and content you upload to create virtual tours.
• Usage data: information about how you use the platform, including pages visited, features used and session duration.
• Tour viewer data: anonymous analytics about how visitors interact with published tours, including views, clicks and session duration.

How We Use Your Information

• To provide, maintain and improve our platform and services.
• To process transactions and send billing-related communications.
• To provide customer support and respond to inquiries.
• To send product updates, feature announcements and marketing communications (with your consent).
• To analyze usage patterns and improve platform performance and reliability.

Information Sharing

We do not sell your personal information. We may share information with service providers who assist in operating our platform (hosting, analytics, payment processing), and when required by law or to protect our legal rights.

Data Security

We implement industry-standard security measures including SSL encryption, secure data storage and access controls. While no system is 100% secure, we work to protect your information from unauthorized access, disclosure or destruction.

Data Retention

We retain your account data for as long as your account is active. Tour content is stored until you delete it or close your account. Anonymous analytics data may be retained in aggregate form for service improvement.

Your Rights

You have the right to access, correct or delete your personal data. You can export your tour data or close your account at any time. To exercise these rights, contact us at privacy@mango360.app.

Cookies

We use essential cookies for platform functionality and optional analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform.

Contact

For privacy-related inquiries, contact us at privacy@mango360.app.